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GOVERNANCE (Good Governance)

Holistic Ethical Organisational Culture


Clear ethical values embedded in publicly available strategic documents

Universiti Teknologi Malaysia (UTM) affirms a strong commitment to fostering a holistic ethical organisational culture through clearly defined values, structured training, dedicated oversight, and secure reporting mechanisms. The university’s core ethical principles including integrity, accountability, respect, fairness, and professionalism are formally codified in the publicly accessible Kod Etika Profesional UTM. This document establishes a comprehensive framework guiding staff conduct, decision-making, and professional responsibilities, reinforcing transparency and good governance practices across the institution.

UTM’s institutional framework for ethical governance, illustrating the Kod Etika Profesional UTM, the integration of Integrity, Synergy, Excellence, and Sustainability (ISES) core values into staff training, and the role of the Integrity Unit under the Chancellery Department in overseeing ethical compliance and promoting a culture of integrity across the university.

Values-based Training across all Levels of the Organisation: Integrity, Synergy, Excellence and Sustainability (ISES)

To ensure these values are consistently embedded in practice, UTM integrates its core institutional values ISES into structured training programmes. These are delivered through staff development initiatives, including mandatory induction courses for newly appointed staff, ensuring organisation-wide awareness and application of ethical standards.

UTM university strategic course schedule 2025.

University Strategic

No.

Course Name

Component

Target Group

Date

1

Tips Scammer 2025 – Adaptasi Kepada Teknologi

Integrity

Open

17 February 2025

2

Gangguan Seksual di Pejabat, Apa Anda Perlu Tahu

Integrity

Open

5 June 2025

3

Pembinaan Jaringan Kerjasama (Akademik,Industri & Penyelidikan)

Synergy

Open

15 October 2025

4

Sinergi Kerja Berpasukan: Bersama Kita Lebih Hebat

Synergy

Open

6 March 2025

5

Resepi Kejayaan Peribadi & Profesional

Excellence

Open

19 June 2025

6

Kecemerlangan di Era Digital: Adaptasi dan Transformasi

Excellence

Open

21 March 2025

7

ESG and SDG in HEI

Sustainability

Open

19 June 2025

8

Citizen Science in SDG and ESG

Sustainability

Open

19 June 2025

Established ethical compliance office with designated institutional oversight

UTM further strengthens ethical governance through the establishment of the Integrity Unit under the Chancellery Department. This dedicated office oversees institutional integrity, promotes ethical awareness, and ensures compliance with governance policies and regulatory requirements.

Organisational Structure of the Chancellery Office, illustrating the reporting lines from the Board of Directors (LPU) and Vice Chancellor to the various specialised centres and units.

Confidential whistleblower and staff grievance reporting mechanisms

UTM supports a holistic ethical organisational culture through the implementation of a formal Whistleblower Confidentiality Procedure, effective 10 November 2024. This procedure establishes a secure and accessible internal reporting system that enables staff, students, and external stakeholders to report misconduct, unethical behaviour, or regulatory breaches through multiple channels, including email, online platforms, written submissions, and direct engagement with the Unit Integriti. All reports are formally recorded and managed through a structured evaluation and investigation process to ensure consistency and accountability.

The procedure further strengthens ethical governance by ensuring strict confidentiality, whereby whistleblower identities and personal information are classified as “SULIT” and accessible only to authorised personnel. It incorporates safeguards against retaliation, allowing whistleblowers to report any detrimental actions arising from their disclosure, while maintaining confidentiality for reports made in good faith regardless of investigation outcomes. Governance oversight is reinforced through dedicated committees and clear escalation pathways, ensuring transparency, accountability, and effective conflict-of-interest management. Whistleblowers are also informed of outcomes within a reasonable timeframe, supporting procedural fairness and trust in the system. Collectively, these measures demonstrate UTM’s strong commitment to integrity, accountability, and ethical governance.

Links to official documentation for UTM Professional Code of Ethics, ISES Training, and Whistleblower Procedures.

Description

Link

ISES-based staff training

https://registrar.utm.my/ctld/pembangunan-latihan/latihan/ises/

Integrity Unit oversight

https://chancellery.utm.my/organizational-chart/

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